HDFC Bank Customer Care Numbers, Complaint, Toll-Free Helpline & Contact Numbers
HDFC Bank customer care and service focus on meeting the customer’s expectations and ensuring the customer’s easy access to banking. Bank HDFC shows commitment to the Code of Bank’s Commitment to Customers of the Banking Codes and Standards Board of India, the Citizens Charter of the HDFC Bank, and the Banking Ombudsman Scheme of the Reserve Bank of India.
EMI loan Calculator
For different types of loans, HDFC Bank provides Equated Monthly Installment calculators on the website. So that clients who would like to take a loan can estimate how much they would have to pay per month. For instance, if a client receives a car loan, they should input the loan amount. Then the interest rate, and input tenure (how many months the client is expected to pay the loan, minimum 12 months) to get the results. After the calculation, it is possible to apply for a loan online. Apart from mere facts and numbers, HDFC Bank customer service features helpful articles, for example, on the benefits of a personal loan or on how to take a loan when you are self-employed.
HDFC Bank uses a system Easy EMI, which allows clients to make large purchases, such as home electronics, consumer durables, medical investments, or furniture with their debit or credit card or a loan and pay for them within a set amount of time with no extra cost. This way, customers do not have to limit themselves while fulfilling their needs and making secure payments through the bank. Besides the Easy EMI, HDFC Bank customer service offers different types of accounts for specific needs, such as savings accounts, salary accounts for those who receive work payments on their card, rural accounts for those working in agriculture, and pension accounts for those who save for retirement and want to spend it financially independent.
Hdfc customer care number
|24×7 Active Toll-free Number||1800 266 4332|
Hdfc Customer Care Email ID
HDFC Bank customer service helps establish connections between government authorities with companies by partnering in the Government e-Marketplace. Whenever the state or local government bodies announce a contest for procurement of common use goods & services, HDFC Bank refers the vendors who signed up for the HDFC program to this contest. Moreover, HDFC Bank supports small enterprises by opening a Saksham Current Account for them. It now has several benefits to accommodate the business needs of vendors. This includes lower rates on loans, a free debit card, and free cash deposit. The eligibility criteria for vendors can be found on the HDFC Bank website. Directly use Facebook messenger 24*7. This is via messenger facility and you can also contact fb pages of HDFC to directly talk to them.https://www.messenger.com/t/hdfcbankonchat
Meeting customer’s expectations with a 3-step contact system
For more complicated issues that EVA cannot solve, the HDFC Bank customer center uses a three-step contact procedure to ensure that in case of a problem every customer is satisfied with the bank’s solutions.
Step 1: After a customer submits their concern through email, phone call, direct visit, or a written letter, the bank will respond within ten working days. To email click here
Next Step 2: If the customer is not pleased with the response, they can contact the bank’s Grievance Redressal Officer and get another response within ten days.
Step 3: In case the second solution does not meet the customer’s expectations You now can contact the highest instance, principal nodal officer, and get a response from them within ten days. When the issue is urgent, HDFC Bank customer service recommends the customers to get their answers in the Frequently Asked Questions (FAQ) section on the bank’s website.
No need to stop
FASTag Program included in the HDFC Bank customer service allows customers who drive on national highways to open a reloadable pre-paid account where they can put money so that they do not have to stop at the toll plaza to pay in cash. Instead, they only have to put a tag on their vehicle’s windscreen and scan this tag while passing through the toll plaza, which saves time spent in cash lines. It is a fast and comfortable service that can also provide a 5% cash back. This can be connected to a mobile phone number and email for SMS and email alerts on transactions.
NRI Banking Contact Numbers
Non-Resident Indians have an opportunity to visit HDFC Bank customer service at the bank’s offices in Abu Dhabi, Bahrain, Dubai, and Hong Kong. The NRI banking at HDFC Bank specializes at managing NDFC bank accounts while residing abroad, sending money to and investing in India. To open an account at HDFC Bank, NRIs do not have to come to India: the Click2Talk facility offers the clients from abroad to have the bank call them within three hours from the inquiry and help set up an account. The future clients only have to fill out a form online. Moreover, there is a referral program for NRIs which allows processing data more quickly. Below a chart of Nodal Officers and ways to contact them.
|Area of Operation||Centre||Nodal Officer of HDFC Bank
|Andhra Pradesh and Telangana||Hyderabad||Sundar Krishnamoorthy
|Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura||Guwahati||Ramadoss Ramaswamy
|Delhi, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh||Delhi I & II||Santosh Sinha
|Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu||Ahmedabad||Alpa Kothari
|Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.||Chandigarh||Ashok Puri
|Jammu & Kashmir||Jammu||Santosh Sinha
|Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).||Thiruvananthapuram||Jitheesh Janardhanan
|Madhya Pradesh||Bhopal||Vikas Vijayvergiya
|Maharashtra and Goa||Mumbai I & II||Ravi Mukherjee
|Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands||Chennai||Sujith Krishnan
|Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)||Kanpur||Sameer Tiwari
|Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)||Dehradun||Sameer Tiwari
|West Bengal and Sikkim||Kolkata||Ramadoss Ramaswamy
Whenever clients need to check their account balance, pay their bills, or download bank statements, HDFC Bank customer service allows them to complete more than 200 types of transactions online, without having them to stand in the line or wait for a representative. NetBanking’s Secure Access process provides a safe transfer of funds from one account to another. Moreover, customers who lost their debit or credit card or do not recognize their transactions on NetBanking can immediately block their card online at any time.
Artificial Intelligence in banking: meet EVA
HDFC Bank customer service uses an Electronic Virtual Assistant (EVA) to provide high-quality responses to its clients at any time of the day or night, which can be accessed from anywhere in the world. EVA is an artificial intelligence-powered chatbot that can quickly provide information requested by a user. EVA, which has already dealt with more than five million issues, can be found on HDFC Bank’s website, customer portal, on Google Assistant, and on Amazon Echo devices. The questions EVA can answer include information inquiry about local branches. It also includes conversion rates and preparation for getting a loan. HDFC Bank customer service is planning to expand EVA to social media, Microsoft’s Cortana, and Apple’s Siri create a robot, and teach Eva several regional languages. Learn how you can contact HDFC NRI customer care